This position is responsible for selling our tiered portfolio of parts to customers over-the-counter and providing necessary parts to the service department and body shop and placing special orders for our customers.



Provide excellent customer service to the service department, customers at the counter or on the phone

Meet or exceed monthly sales goals driving sales through Aftermarket promotions

Responsibility for Inventory Integrity

Educate and engage customers through product demonstrations and promotions

Effective use of computer applications including: Sales Manual, JD Parts®, Parts Expert®, JD Point®, PartsAdvisor®, barcode system and Dealer Business System

Communicate, enforce, and monitor effective Parts Department processes to ensure internal and external customer satisfaction

Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service

Routinely lifts items weighing up to 50 lbs

Execute parts department standard processes



1+ years of Parts experience or equivalent sales or service experience

Experience connecting with customers, maintain professional image, establish rapport Demonstrated basic understanding of the selling processes

Demonstrated ability to manage multiple projects simultaneously with a degree of independence.

Experience using standard desktop load applications such as Microsoft Office and internet applications

Experience working both independently and in a team setting

Demonstrates excellent communication skills (written and verbal)

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